Returns & Exchanges

We want you to love your Rotimatic experience; if you are not completely satisfied, we offer a 30-day return window for items in original condition. Our goal is to ensure your kitchen journey is seamless and stress-free from the very first flatbread.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack your Rotimatic in its original packaging, including all accessories, manuals, and power cables to ensure safe transit back to our facility.

• 3.
  Ship to Our Facility

  Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technical team inspects the device for quality assurance, your refund will be processed to your original payment method within 7-10 business days.